At Freshwater East Kimberley Apartments, we are committed to providing a welcoming and inclusive experience for all our guests. Our accommodation is designed to be accessible and comfortable, ensuring that guests with diverse needs can enjoy their stay with ease.

This page provides detailed information on our accessibility features to help you plan your visit. If you have any specific requirements, please contact our friendly team, who will be happy to assist.

General Accessibility Features

Step-free access to all public areas.
Clearly signed pathways and entrances.
Accessible drop-off zones and wide space parking.
All walkways have smooth access for wheelchairs with a width between 1.1m and 1.3m.
Reception with seating and check-in assistance.
Assistance available for guests with cognitive impairments.
Service animals are welcome.

Reception and Common Areas

Even, glare-free lighting.
Written information and maps available.
Quiet spaces for guests with sensory sensitivities.
Comfortable seating options.

Accommodation

We offer two wheelchair-accessible rooms with the following features:

Spacious layouts with clear pathways.
Adjustable furniture arrangements on request.
Lower wardrobe hanging rails.
Two luggage racks available in each room.
Contrast between walls, skirting, floors, and furniture for visibility.
Visual alarm systems and closed-captioned televisions.
Non-allergenic cleaning products.

Accessible Bathrooms

Roll-in showers with fold-down seating.
Grab rails for safety and support.
Adjustable handheld showerheads.
Thermostatically controlled hot water (max 41°C).
Contrasting toilet seats for visibility.

Swimming Pool

Swimming Pool a wide gate entrance.
Swimming pool has handrails (please note the pool does not have wheelchair accessibility).
Unisex change facilities with an accessible toilet within the pool area.

Additional Support

Our team is trained in disability awareness and is happy to assist with:

Luggage handling
Booking assistance via phone, email, or website
Providing information in plain English
Arranging room modifications where possible

Accessibility Guide

Please refer to our Accessibility Guide for more information.

Contact Information

If you have any special requirements or need further information, please get in touch before your stay. We look forward to welcoming you to Freshwater East Kimberley Apartments!

Address: 19 Victoria Hwy, Kununurra, WA

Phone: 1300 729 267

Email: stay@freshwaterapartments.net.au